I wanted to share this with everyone since many businesses I work with (both clients and partnerships) do all use the same communication methods.  I know that seems really obvious to most readers but after thinking about it, there maybe things you don’t always consider in regard to that communication. I have had clients reach out tons of different ways. Skype, text, email, Go-to-meeting, and even call me on the phone. Yes a phone call (who does that anymore?) Anyway with regard to capability, there are infinite means of communicating in business. However, there are many reasons that patience is KEY in communication. We live in a society were we get angry if someone doesn’t text us back right after we text them. The impatient – I need it now – “what the hell is taking so long” society has made us all this way. It’s not our fault. But at the same time… It’s COMPLETELY our fault. We know, as people, this is an issue. Many of us have commented on it with a tweet or a Facebook post. Personally, I find that truly ironic. Yet there is one question we don’t consider as often as we should:
What is going on the other end of the line? What’s the reason they haven’t gotten back to me?
It could be as bad as the business deal is done and that person is telling you with radio silence. Although it could be as simple as that person is driving somewhere can doesn’t text and drive. That being said, as people we instantly go to the worst case scenario. What happened? What did I do wrong? Did I drop the ball on this? So you do everything you can to make sure you are covered. Double check to make sure the email was sent to the right emails. Resend it from another email. Check the paperwork for errors and things. More often than not, the other person received everything and it just got lost in the shuffle of daily life. So it’s not anyone’s fault. Life gets in the way. It happens. If they are still on board for a project they will get back to you. After all you impact their business and income in some way shape or form. Especially, if it helps to move that business forward. But if the project goes for a month or so without a response, it may not be worth sitting on. It really is hard to figure out what is the best length of time. Trust your gut, I guess. There is nothing definitive. You really have to use you best judgement.